Privacy Policy
Last updated: 9/28/2025
Introduction
TrainerLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 of India.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Profile information (age, training goals, experience level)
- Payment information (processed securely through third-party payment gateways)
- Communication preferences
Usage Information
We automatically collect certain information about your use:
- Device information (IP address, browser type, OS)
- Usage patterns and preferences
- Session data and interaction logs
How We Use Your Information
- Provide and improve our services
- Match you with compatible trainers or students
- Process payments and transactions
- Send updates and notifications
- Provide customer support
- Comply with applicable Indian laws
Information Sharing
We do not sell your personal information. We may share it:
- With trainers/students you choose to connect with
- With service providers who support our operations
- When required by Indian law or lawful authorities
- With your explicit consent
Data Retention
We retain your personal information only as long as necessary for lawful purposes, including providing services, compliance with legal obligations, and resolving disputes.
Data Transfers
If your data is transferred outside India, we ensure that the receiving entity provides a level of protection comparable to the standards of the DPDP Act, 2023.
Data Security
We implement technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
As per the DPDP Act, 2023, you have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Request deletion of your personal data
- Withdraw consent at any time
- Opt out of marketing communications
- Request data portability
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You may manage cookie settings through your browser.
Third-Party Services
Our platform may link to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified on this page with an updated "Last updated" date.
Contact Us
For questions, concerns, or to exercise your rights under this policy, please contact our Grievance Officer:
- Email: privacy@trainerlink.in
- Phone: +91-9766492001
- Address: TrainerLink, Pune, Maharashtra, India – 411001